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Decision Making

Why Service Designers Need to Transform Irreversible Decisions into Reversible Ones

Nis Frome

Speed vs. quality is a misguided tradeoff, according to one of the world’s most innovative companies. Jeff Bezos, founder and CEO of Amazon, has repeatedly...

High Velocity Decision Making: How Can Teams Embrace This Concept?

Joe Bayley

Speed vs. quality. It’s the age-old data debate. And for global organizations and product teams trying to adapt to rapidly changing markets, the choice between...