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Why Service Designers Need to Transform Irreversible Decisions into Reversible Ones

Nis Frome

Speed vs. quality is a misguided tradeoff, according to one of the world’s most innovative companies. Jeff Bezos, founder and CEO of Amazon, has repeatedly...

As Expectations for ‘Insights on Demand’ Grow, What’s the Ripple Effect on Market Research?

Kate Hutchinson

We’ve all known this person (or maybe we are this person): Activity tracker firmly attached, obsessively monitoring sleep cycles, heart rate, blood pressure, steps taken,...

The Latest Iteration of Alpha

Tom Burg

Alpha turned five last week. In celebration, we announced to our customers what we got ourselves for our birthday: a new brand and a business...

The Proliferation of Pumpkin Spice: Has the Trend Gone Too Far?

Shawna Lent

It’s that time of the year again: We are firmly back in pumpkin spice’s grip. Back in August, before kids went back to school and...

Building the Future of Caregiving with Madhavi Vemireddy

Aaron Davis

Every week, we shine a spotlight on a founder, designer, researcher, or leader in product who is building something that will shape our future. We...

Industry Global Recap: Product Management Takes Center Stage

Isaac Sorsa

Last week in Cleveland, more than 1,200 attendees showed up at the Cleveland Public Auditorium to talk product. For three days, the conference was buzzing...

Building the Future of Digital Technology News with Richard MacManus

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. We...

Baseball’s Era of Experimentation: What it Means for Fans Who Love the Game

Shawna Lent and Marjorie Tashman

Free agency. The designated hitter. Intentional walks. Interleague play. The wild card. Sabermetrics. Instant replay. Ugh, instant replay. Those are just a few major strategy...

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